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This Privacy Policy describes how Harv collects, uses, processes, and protects your personal information. We are committed to transparency and your privacy rights. Please read this policy carefully to understand our practices regarding your data.
1. Introduction
Welcome to Harv ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (collectively, the "Service").
2. Information We Collect
We collect information in various ways, including: (a) Information You Provide: When you create an account, we collect your name, email address, phone number, and profile information. (b) Emotional Data: To provide personalized assistance, we collect information about your emotional states, preferences, habits, and behavioral patterns through your interactions with Harv. (c) Usage Data: We collect information about how you interact with our Service, including features used, frequency of use, and time spent on the application. (d) Device Information: We collect information about your device, including device type, operating system, unique device identifiers, and mobile network information. (e) Location Data: With your permission, we may collect approximate location information. (f) Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience.
3. How We Use Your Information
We use the information we collect for various purposes: (a) Service Delivery: To provide, maintain, and improve our Service and features. (b) Personalization: To tailor Harv's responses and recommendations based on your emotional intelligence profile and preferences. (c) Communication: To send you service updates, security alerts, and respond to your inquiries. (d) Analytics: To understand usage patterns and improve our Service. (e) Marketing: With your consent, to send promotional materials and updates about new features. (f) Compliance: To comply with legal obligations and enforce our agreements. (g) Security: To detect, prevent, and address fraud, abuse, and other security issues.
4. Emotional Intelligence Data
A core part of Harv's functionality involves processing your emotional patterns and psychological data. This data is treated with the highest level of confidentiality and security. We use this information exclusively to: (a) Provide emotionally intelligent responses tailored to your current state. (b) Recognize stress, celebrate your wins, and adapt our tone accordingly. (c) Build a comprehensive personal context to anticipate your needs. (d) Improve our emotional intelligence algorithms with your explicit consent. We do not use emotional data for marketing purposes or share it with third parties without your explicit written consent.
5. Data Storage and Security
Your data is stored securely in MongoDB with industry-standard encryption protocols. We employ multiple layers of security measures, including: (a) End-to-end encryption for sensitive data transmission. (b) Advanced authentication mechanisms to protect your account. (c) Regular security audits and penetration testing. (d) Strict access controls limiting data access to authorized personnel only. (e) Automatic backups to prevent data loss. However, no method of transmission over the Internet is 100% secure. While we implement robust security measures, we cannot guarantee absolute security.
6. Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your information with: (a) Service Providers: Third-party vendors who assist in operating our Service, such as cloud hosting providers, analytics services, and payment processors. (b) Legal Requirements: When required by law or to protect our legal rights. (c) Business Transfers: In the event of merger, acquisition, or sale of assets. (d) Third-Party Integrations: With your explicit consent, we may integrate with productivity tools you authorize. All third-party service providers are contractually obligated to maintain confidentiality and security standards consistent with this policy.
7. Your Data Rights
Under applicable privacy laws, including GDPR and India's Digital Personal Data Protection Act, you have the right to: (a) Access: Request a copy of your personal data. (b) Rectification: Correct inaccurate or incomplete information. (c) Erasure: Request deletion of your data (subject to legal obligations). (d) Portability: Receive your data in a structured, commonly used format. (e) Opt-Out: Withdraw consent for specific data processing activities. (f) Object: Object to certain uses of your data. To exercise these rights, contact us at privacy@x6labs.co. We will respond within 30 days.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to: (a) Remember your preferences and login information. (b) Track your usage patterns for analytics and improvement. (c) Provide personalized content and recommendations. (d) Detect and prevent fraud. You can control cookie preferences through your browser settings. However, disabling cookies may impact your ability to use certain features of Harv.
9. Children's Privacy
Harv is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided information to Harv should contact us immediately at privacy@x6labs.co.
10. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws. By using Harv, you consent to the transfer of your information to countries outside your country of residence. We ensure that such transfers comply with applicable privacy laws and implement appropriate safeguards such as Standard Contractual Clauses.
11. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy. Emotional data and behavioral patterns are retained to maintain the effectiveness of personalization. You can request deletion of your account and associated data at any time, subject to legal retention requirements. We may retain anonymized or aggregated data for analytics purposes indefinitely.
12. Third-Party Links
Harv may contain links to third-party websites and services. This Privacy Policy applies only to our Service. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services before providing your information.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of Harv following the posting of revised Privacy Policy means you accept and agree to the changes.